How to troubleshoot common CCTV camera problems

 CCTV cameras are complicated precision instruments with specialized circuitry and should only be serviced by qualified technicians certified by the manufacturer. If you follow the directions in the owner’s manual you learn how to correctly operate the CCTV camera’s system.

Some of the more common CCTV camera’s problems are listed here:

·        Verify the camera power and connection

Ensure that the power is connected, you have current and the network is working. CCTV cameras usually have LED indicators to show they are working and check if the batteries are charged

Pan-tilt-zoom type CCTV cameras are usually wrier in as they draw a higher current and often require more watts than most wall outlets supply

·        Discover and ping your CCTV cameras

Check the CCTV cameras directory for the IP address and ping it using your cell phone or laptop so you can test the connection strength. This is done by entering the address into your browser and then typing in ping and your CCTV cameras IP address

Be sure you know your password and username

Refer to your owner’s manual to find the user name and password if you cannot remember them as you will need these to connect your CCTV cameras to your recording devise and the internet

·        Check the ARP tables

You can cross reference the MAC and IP addresses using the ARP (Address Resolution Protocol) tables that are usually located outside the camera’s case

·        Confirm there are on IP conflict issues

Each CCTV camera should have its own IP address so it’s important to check they are different as this will stop you from accessing the cameras

·        CCTV cameras upgrades

You will need to ensure that your CCTV cameras are regularly updated from the manufactures web page to ensure proper functionality and security

·        Cameras Reboot

Sometimes the CCTV camera s will need to be rebooted; this can be done by turning the system off for about 10 to 20 seconds. You can then input your settings again

·        Check the cabling

It’s important for proper operation that the cables from the CCTV cameras are straight and not coiled or knotted and that all connections are tight and properly sealed from the weather

·        To make a factory reset of your CCTV cameras

If you are having trouble with your CCTV camera’s operation you may need to use the factory reset function. This will remove all of your settings, so you will need to reset them. Place a wire or unfolded paperclip into the small reset hole that’s located on the back of your camera

·        Call the supplier or manufacture for support

Your CCTV camera and video recording device are very complicated and sophisticated electronic devices and if the above suggestions do not help to resolve your issues, you are advised to contact either the shop you purchased the CCTV cameras from or the manufacturer’s website for further assistance

 

If you are having problems with the operation of your CCTV Cameras the first thing to do is check the power inputs, all the cable connections and ensure your electricity is on. There are LED lights on the CCTV cameras to tell you that they are working. The check the owners operation manual or the manufacturer’s website for the particular instruction unique to tour CCTV Cameras brand and model.

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